Our goal is to make your shopping experience as easy as possible.
If you don’t find answers to your questions here, please contact us at firstname.lastname@example.org
US Shipping Costs
Rates for regular shipping (5-10 days) to addresses in the United States are based upon total cost of your merchandise.
||Shipping and Handling
Express shipping is an additional cost and is available upon request. Please contact us at 212.647.1688 or email@example.com
Sales tax will be collected for all orders shipped to addresses in New York State.
Return and Exchange Policy
We want you to be satisfied. You can return any item within 14 days from the ship date. Exchanges can also be made in the store within 14 days. We'll be glad to make an exchange, credit your account or refund your original method of payment. Shipping fees and handling fees are non-refundable.
Please contact us at 212.647.1688 or email us at firstname.lastname@example.org
to receive a prepaid label to ship your item back to us.
If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. If you are returning for any other reason, we'll deduct a $6.95 return shipping fee from your refund or credit. Returns are usually processed within 48 hours of receipt of the returned merchandise.
*Credit will only be valid for one year from the date of purchase.
Sale items and specially customized orders are final sales. No returns or exchanges are accepted.